RTFM is Not Just a Poor Support Response

Poor Support Phrase? Or Product Button?

Have you ever been told to read the manual?

Whether it be at work or home, we have all heard this phrase at one time or another.

Some companies will give this as a response to support inquiries or issues.

Apparently, this company wasn’t aware of such an engineering/tech support concept.

Fear not! With all this talk of just read the manual, you will never hear this response from our support team! Here at Wonderware California, we pride ourselves on our world class technical support.

Learn more about support, here.

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